Friendly help for everyday tech

Click with confidence.

Patient, plain‑language lessons for phones, computers, email, Microsoft Office, TV & Wi‑Fi — online or on‑site in Thunder Bay. No jargon. No judgement. Just progress.

Prefer in‑person? We can meet at a library, café, community centre, or your home. Background‑checked & insured.

What we teach

Choose remote sessions by video, or meet in person in Thunder Bay. Lessons are paced to you — step‑by‑step with take‑home notes.

Smartphones & Tablets

Calling, texting, photos, contacts, app stores, updates, safety & privacy. iPhone, iPad, Android.

Staying Connected

Email, messaging apps, video calls (Zoom/Teams/FaceTime), online forms, bookings, and cloud basics.

Computer Confidence

Windows & macOS essentials, files & folders, USB/backups, printers, and updates — without the jargon.

Microsoft Office

Word, PowerPoint, Excel: formatting, slides, basic formulas, templates, and sharing securely.

TV & Wi‑Fi Setup

Streaming devices, smart TVs, remotes, routers, and troubleshooting. We can visit your home.

Scam & Safety Basics

Spotting phishing, strong passwords, two‑factor login, safe downloads, and privacy settings.

Simple pricing

Transparent rates with receipts. Senior and student pricing available. Gift cards upon request.

Single Session

$45 / 60 min

One topic, step‑by‑step. Remote or in‑person (city limits).

Book now

Confidence Pack

$120 / 3 hrs

Three sessions with notes & homework. Great for new phone or computer.

Start learning

Home Setup Visit

$75 / visit

TV/streaming, Wi‑Fi, printer, backups. Includes a quick tutorial.

Arrange a visit

Prefer learning with a friend?

Book a small group (2–6 people) at a library or community room. We bring the lesson and handouts.

Group session

Book a session

Choose remote or in‑person. We’ll confirm by email with a calendar invite and a checklist to prepare.

We respect your privacy and never share personal information. Background‑checked & insured.

Kind words

Real feedback from learners (shared with permission).

“Patient and clear. I called my granddaughter on FaceTime all by myself!”
— Linda, Thunder Bay
“Set up our smart TV and taught us Netflix basics in 45 minutes.”
— Joe & Anita
“The Excel refresher saved me hours at work. Highly recommend.”
— Amir

FAQ

Do you offer in‑home visits?

Yes, within Thunder Bay city limits. Travel outside the city may include a small mileage fee.

Can family members join a session?

Absolutely. Many clients learn together. We recommend groups of up to four for best results.

What do I need for remote lessons?

A phone, tablet, or computer with internet. We’ll send a one‑click video link and a short checklist.